Independent Telecommunications Consultants Ltd follows the Ofcom Approved Code of Practice for Complaints Handling in the handling of Complaints made by Domestic and Small Business Customers.
Should you have a complaint about the service which you receive from ITC please write a letter detailing your complaint to
Complaints – Office of the Chief Executive
17 High Street
Hertfordshire AL3 7LE
Alternatively email email@example.com addressing your email to Complaints – Office of the Chief Executive.
What we will do:
Please note that the above Code of Practice for Complaints Handling does not apply to the handling of Complaints made by non-domestic and non-Small Business Customers.
We have a fantastic selection of memorable gold numbers including 03, 0345, 0370, 0800, 0844 and more.
Please Note - To ensure ITC provide our valued customers with the highest levels of service our minimum call threshold per client is 5,000 call minutes per month.